Creating a new Outlook profile in Desktop mail client Outlook
- Ensure that Outlook desktop mail client is closed.
- Open Control Panel.
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Ensure your view is either Large icons or Small icons, otherwise change it.
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Open Mail (Microsoft Outlook 2016), or whichever version you have.
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Click Show Profiles... (This will display all profiles currently in your PC)
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To add a new profile, click Add...
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Enter a name for the new profile to be created, and click OK.
Since we are already on Office 365, which is a Microsoft account, you may proceed to setup the email account without going through manual setup.
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Follow instructions on the screen, and fill in whichever information required (Email Address, password etc.) and click Next
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After all green ticks appear, you would have finished setting up your email account in Outlook desktop mail client. Proceed by clicking Finish.
If you have more than 1 email accounts setup, ensure that the correct profile is selected when you open outlook. Otherwise you may select the option Prompt for a profile to be used or you may delete other profiles if it is unused.